75% of iGaming customer service time is spent dealing with repetitive inbound enquiries. 

BMIT Technologies’ CX Virtual Agent for Gaming Operators presents an additional layer of capability to handle customer service workflows. This results in improved customer experience, churn reduction and optimised productivity. 

The AI Virtual Agent provides a full visual, reporting tool on metrics around customer satisfaction and sentiment. This assists in the continuous improvement of your services and processes.

During this webinar you can learn more how BMIT Technologies CX Virtual Agent, powered by EBO.ai, can help you onboard more efficiently, engage better with your customers, improve the KYC funnel, get Responsible Gaming right and execute more effective marketing through one virtual agent solution.