AI Academy
Tuesday, 29 September 2026

13:30 - 17:00

Sala Tejo, MEO Arena

AI is moving from experimentation to implementation. This Academy is designed to give you practical knowledge, real-world examples and hands-on experience that you can immediately apply within your organisation.

By attending, you’ll be able to:

  • Identify high-impact AI opportunities across marketing, customer engagement, analytics and operations, helping you prioritise where AI can deliver the greatest business value.
  • Assess emerging AI technologies with confidence, from AI agents and voice interfaces to wearables and robotics, understanding both their commercial potential and real-world limitations.
  • Recognise and respond to AI-driven threats, including deepfakes, voice cloning and digital impersonation, with a clearer understanding of how trust and security are evolving.
  • Design and build your own AI assistant, gaining practical experience in creating tools that can automate workflows, improve productivity and support decision-making.
  • Develop an AI adoption roadmap for your business, with actionable frameworks and insights that help move projects from idea to implementation.

Sessions
Live demo/AMA
Tuesday, 29 Sept.

1:30-14:00

Data and AI: Limits and Lessons
Hear how Sportradar is tapping AI analysis to better understand bettor behaviour, track players, and provide even richer sports data than ever before. What are the potential future uses of this technology, and what are its limitations?
Panel
Tuesday, 29 Sept.

14:00-14:45

When Agents Speak for you & The Future of Interaction
What happens when AI agents stop assisting and start representing? An experimental look at voice-based AI agenda, exploring agentic delegation, is the next step in how users interact with products, services, and decision-making. Test how far AI agents can go as stand-ins, and whether delegated AI interaction is becoming the next era for platforms and brand users.
Live demo
Tuesday, 29 Sept.

14:45-15:15

AI Wearables, Robotics & Human Augmentation
From smart glasses and neurotech to exoskeletons and biometric rings – move beyond slides and theory, and bring AI to life through live demos and real-world interaction. Discover the next era of customer experience and human-machine interaction.
Case Study
Tuesday, 29 Sept.

15:45-16:10

Trust Test: Deepfakes, AI Fraud and the New Era of Impersonation
Seeing is no longer believing. As deepfakes, voice clones and AI-generated identities become easier to create and harder to detect. Through live examples and visual demonstrations, this session brings the threat to life, revealing how these tools are being used to exploit trust and what business and consumers need to recognise before it’s too late.
Workshop
Tuesday, 29 Sept.

16:10-17:00

Build Your Own AI Assistant
A hands-on workshop focused on creating an AI assistant for practical marketing, CRM or analytics. From defining the task and structuring the workflow to refining outputs and improving usability, this interactive format offers a look at how custom AI assistants can support teams, streamline execution and unlock value in day-to-day operations.
Who is the AI Academy for?
Product & Innovation Teams

Building the next generation of AI-powered betting, gaming and customer-facing products.

CRM, Marketing & Customer Engagement Professionals

Using AI to personalise campaigns, optimise retention and improve player experiences.

Data & Analytics Specialists

Leveraging AI to uncover insights, analyse player behaviour and enhance decision-making.

Technology & Digital Leaders

Evaluating AI agents, automation tools and emerging technologies to improve efficiency and scale.

Executives Driving AI Adoption & Transformation

Exploring how AI can create competitive advantage, unlock new opportunities and future-proof their organisation.

How You’ll Learn
See AI in action through live demonstrations

Experience real-world AI tools, technologies, and use cases rather than simply hearing them discussed on stage.

Engage directly with experts through interactive discussions and AMAs

Ask questions, challenge assumptions and explore practical applications with the people building and deploying AI solutions today.

Learn from real-world case studies and hands-on examples

Explore both the opportunities and risks of AI through demonstrations, business examples and practical lessons from the field.

Put theory into practice in a guided workshop

Leave with tangible skills and experience by building your own AI assistant and applying AI concepts to real business challenges.

Education+ Upgrade
Only from
€249
Choose one:
Tech Academy

  • AI
  • Web3
  • Marketing
  • Gamification

Masterclass

  • Sports Betting
  • Electronic Gaming
  • Marketing

Simply email [email protected] with: your first and last name, company name, the SBC Summit pass you’ve already purchased, and the chosen session. We’ll then send you a payment link to secure your Education+ Upgrade.