19–21 APRIL 2027 · RAI AMSTERDAM

PLAYER PROTECTION FORUM

EDUCATION FORUM

ADVANCING PLAYER PROTECTION ACROSS EUROPEAN GAMING

Player protection is central to building a safer, more responsible and sustainable regulated gaming industry.

As gaming products, technologies and consumer behaviours evolve, licensed operators, regulators and industry stakeholders face growing expectations to identify risks earlier, protect vulnerable players and demonstrate the effectiveness of safer gambling measures.

The Player Protection Forum, taking place at SBC Summit Europe, brings together licensed gaming operators, regulators, responsible gambling specialists, researchers, player support organisations and technology partners to exchange knowledge, explore emerging challenges and share practical approaches to improving player protection.

At the heart of the Forum is a shared ambition: to move beyond regulatory compliance and strengthen player protection through practical solutions and measurable outcomes. Discussions will focus on responsible product design, early risk identification, effective player interventions and how operators, regulators and independent experts can work together to improve player safety across European markets.

WHY ATTEND

BRINGING THE INDUSTRY TOGETHER TO STRENGTHEN PLAYER PROTECTION

The Player Protection Forum provides a dedicated environment for licensed operators, regulators, responsible gambling professionals, researchers and player support organisations to exchange knowledge, share experiences and explore practical solutions to common challenges.

Bringing together stakeholders from across Europe’s regulated gaming ecosystem, the Forum focuses on the strategies, technologies and collaborative approaches needed to improve player safety and strengthen responsible gambling practices.

From identifying at-risk behaviour and improving customer interventions to responsible product design, regulatory expectations and measuring the effectiveness of player protection programmes, participants will gain practical insights and connect with professionals working towards safer and more sustainable gaming environments.

PLAYER RISK IDENTIFICATION & EARLY INTERVENTION

Explore how operators can identify potentially harmful gambling behaviour through player data, behavioural indicators and risk assessment tools, and develop timely, proportionate and effective customer interventions.

RESPONSIBLE PRODUCT DESIGN & CUSTOMER EXPERIENCE

Examine how game design, digital experiences, marketing practices and customer journeys can incorporate player protection principles, helping operators balance engagement, commercial objectives and responsible gambling commitments.

TECHNOLOGY, AI & EFFECTIVE PLAYER SAFEGUARDS

Discover how AI, predictive analytics, player monitoring systems and emerging technologies can support earlier risk identification, improve intervention strategies and help measure the effectiveness of player protection initiatives.

REGULATION, COLLABORATION & PRACTICAL LEARNING

Explore evolving regulatory expectations, cross-industry cooperation and evidence-based approaches to player protection, including how operators, regulators, researchers and support organisations can share knowledge and improve outcomes.

WHO SHOULD ATTEND

CONNECTING THE PROFESSIONALS RESPONSIBLE FOR PLAYER PROTECTION

The Player Protection Forum is designed for executives, specialists and organisations responsible for developing, implementing and improving player protection strategies across Europe’s regulated gaming industry.

The Forum welcomes:

  • Licensed Gaming Operators — CEOs, senior executives and operational leaders responsible for embedding player protection within business strategy and customer operations.

  • Responsible Gambling & Player Protection Leaders — Specialists overseeing safer gambling policies, risk identification, customer interventions and player support programmes.

  • Gaming Regulators & Policymakers — Representatives responsible for player protection standards, regulatory oversight, enforcement and safer gambling policy.

  • Product, Technology & Data Leaders — Executives developing gaming products, customer experiences, monitoring systems and data-driven player protection solutions.

  • Compliance, Risk & Legal Professionals — Specialists responsible for regulatory compliance, risk management and responsible gambling governance.

  • Researchers, Academics & Player Support Organisations — Experts contributing independent research, treatment perspectives, prevention strategies and evidence-based player protection initiatives.

  • Player Protection Technology & Solution Providers — Organisations delivering responsible gambling tools, behavioural monitoring, analytics and player safety technologies.

THE AGENDA

EXPLORE THE PLAYER PROTECTION FORUM PROGRAMME

Discover the discussions, case studies and practical insights shaping the future of lottery innovation, digital transformation and commercial growth.

Meet the right people, plan your time and navigate the event with ease
Available starting 15 March 2027
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